Resources
The Recall Blitz Week Playbook
How to structure a 5-day dental recall blitz with bundled hygienist + assistant + reception cover — without burning out the team.
A recall blitz is one of the highest-leverage operational moves a dental practice can make — but it falls flat when the team is already maxed out. The fix is bundled cover.
Day-by-day structure
- Mon–Tue — surge reception calls + SMS to overdue list
- Wed–Fri — extra hygienist chair + dedicated assistant
- Saturday (optional) — overflow chair for converted bookings
What to bundle
- 1 × surge dental receptionist (Mon–Tue, calls + SMS)
- 1 × hygienist (Wed–Fri, full days)
- 1 × dental assistant (Wed–Fri, supports hygienist + dentist)
Common mistakes
- Asking the existing team to "just call recalls in their downtime"
- Booking hygienist hours without reception support
- No clear conversion target or owner
Booking it on Dental Shift
Use the bundled team booking flow — one request fills reception, hygienist and assistant for the week as a single confirmation.
Frequently asked questions
- What is a recall blitz week?
- A focused 3–5 day push to bring overdue patients back into the chair, usually combining additional hygienist hours, surge reception and a dedicated assistant.
- What's the typical ROI of a recall blitz?
- Well-run blitzes typically convert 25–40% of contacted overdue patients into booked appointments, with average production lift of 5–15% for the month.