Where formal complaints are received
Complaints are received and managed by VERTEQ PTY LTD (ABN 27 657 435 615), the operator of Dental Shift, at 9/204 Alice St, Brisbane QLD 4000. Written notice may also be sent to legal@dentalshift.io.We take every complaint seriously. Submissions go straight to our operations team. We acknowledge within two business days and aim to resolve within 14 days. For urgent patient-safety concerns, contact AHPRA directly on 1300 419 495.